Help & Answers
l898 Frequently Asked Questions
Everything Bangladesh players need to know about l898 — from creating your account and depositing via bKash or Nagad, to cricket betting rules, slot RTPs, bonus wagering, withdrawal times, and responsible gaming tools.
Account & KYC
Deposits & Withdrawals
Games
Bonuses
Safety
This page brings together the most common questions asked by l898 players across Bangladesh — covering everything from first-time registration in Dhaka to withdrawing winnings via Nagad in Sylhet. We have organised answers into five clear categories so you can find what you need quickly. If your question is not covered here, our support team at [email protected] is available around the clock.
Easy Registration
Open your l898 account in under two minutes. A valid email, mobile number, and age confirmation is all you need to get started.
Instant bKash & Nagad
Deposits via bKash and Nagad land in your l898 balance within seconds. Withdrawals to mobile wallets are typically processed in under an hour.
Cricket & BPL Betting
Bet on BPL, IPL, T20 World Cup, and all Bangladesh Tigers fixtures with a wide range of markets available before and during matches.
Hundreds of Slots
Browse titles from Pragmatic Play, NetEnt, Microgaming, and more — with RTPs published transparently for every game on l898.
Bonuses & Loyalty
l898 rewards both new and returning players with welcome bonuses, reload offers, free spins, and a tiered VIP loyalty programme.
SSL Secure Platform
All data on l898 is protected by 128-bit SSL encryption. Your personal details and payment information are never shared with unauthorised parties.
Account & Registration 5 questions
How do I create an account on l898?
Creating an l898 account takes under two minutes. Visit the l898 Login page, click the registration option, and fill in your username, password, email address, and mobile number. You must confirm that you are 21 years of age or older and agree to the Terms and Conditions before your account is activated.
What documents do I need to verify my l898 account?
l898 requires a valid government-issued photo ID for identity verification — a National ID Card (NID), passport, or driving licence is accepted. You may also be asked to provide proof of address (a utility bill or bank statement dated within the last three months) and confirmation of your payment method ownership.
How long does the KYC verification process take on l898?
Most l898 KYC verifications are completed within 2 to 4 hours during business hours. In some cases, particularly when additional documentation is requested, the process may take up to 24 hours. You will receive an email confirmation once your account has been successfully verified.
I forgot my l898 password — how do I reset it?
Click the "Forgot Password" link on the l898 Login page and enter your registered email address or mobile number. You will receive a password reset link by email or an OTP by SMS within a few minutes. Follow the instructions provided to set a new password. If you do not receive the reset message, check your spam folder or contact support at [email protected].
Can I have more than one account on l898?
No. l898 strictly allows one account per person, household, device, and IP address. Opening duplicate accounts is a violation of our Terms and Conditions and may result in the suspension of all associated accounts and the forfeiture of any bonuses or pending withdrawals.
Deposits & Withdrawals 6 questions
How do I deposit money into my l898 account using bKash?
Log in to your l898 account and navigate to the Deposit section. Select bKash as your payment method, enter your desired deposit amount, and follow the on-screen instructions to complete the transfer from your bKash wallet. Deposits via bKash are processed instantly in most cases and credited to your l898 balance within seconds.
How long does a bKash deposit take on l898?
bKash deposits on l898 are credited instantly in the vast majority of cases — usually within 30 seconds of a successful bKash transaction. During peak hours or periods of high network traffic, processing may occasionally take up to 5 minutes. If your deposit has not appeared after 10 minutes, contact l898 support with your bKash transaction ID.
Which payment methods does l898 support for deposits and withdrawals?
l898 supports bKash, Nagad, Rocket, and Upay for mobile wallet transactions, as well as bank transfers via Dutch-Bangla Bank, BRAC Bank, Islami Bank Bangladesh (IBBL), City Bank, and Sonali Bank. Visa and Mastercard card payments are also available. All transactions are processed in Bangladeshi Taka (BDT).
What is the minimum deposit amount on l898?
The minimum deposit on l898 is ৳200 for mobile wallet methods such as bKash, Nagad, and Rocket. Bank transfer minimums may vary by institution but are typically set at ৳500. There is no maximum deposit limit imposed by l898, though your payment provider may apply its own transaction ceilings.
What is the minimum withdrawal amount on l898?
The minimum withdrawal amount on l898 is ৳500 for mobile wallet withdrawals (bKash, Nagad, Rocket, Upay) and ৳1,000 for bank transfer withdrawals. All withdrawal requests are subject to successful KYC verification being completed on your account before funds are released.
Does l898 charge any fees on deposits or withdrawals?
l898 does not charge platform fees on standard deposits or withdrawals. However, your payment provider — such as bKash or your bank — may apply their own transaction charges. We recommend checking your provider's current fee schedule before initiating a transaction to avoid any surprises.
Games & Gameplay 5 questions
Can I bet on BPL cricket matches at l898?
Yes. l898 offers a comprehensive cricket betting market that includes the Bangladesh Premier League (BPL), IPL, T20 World Cup, ICC events, and bilateral series featuring the Bangladesh Tigers. You can bet on match winners, top batsmen, total runs, wickets, live in-play markets, and a wide range of other cricket-specific proposition bets.
What slot games are available on l898?
l898's slots library includes hundreds of titles from leading providers including Pragmatic Play, NetEnt, Microgaming, and Spribe. Players can choose from classic three-reel slots, video slots with multiple paylines, progressive jackpot games, and branded titles. New games are added to the l898 Slots section regularly.
Does l898 offer live casino games?
Yes. l898 Casino features a full live dealer suite powered by Evolution Gaming and Ezugi, offering live baccarat, roulette, blackjack, teen patti, andar bahar, and game show titles such as Crazy Time. Tables run 24 hours a day and are streamed in high definition with real human dealers.
Is l898 safe to play on a mobile device?
Yes. l898 is fully optimised for mobile browsers on both Android and iOS devices. The platform runs smoothly on Chrome, Safari, and other modern mobile browsers without requiring a separate app download. All games, deposit and withdrawal functions, and account management tools are available on mobile.
What is the RTP (Return to Player) on l898 slot games?
RTP values on l898 slots vary by game and provider, but most titles from Pragmatic Play, NetEnt, and Microgaming carry RTPs between 94% and 97%. The RTP for each game is displayed in the game's information panel before you start playing. l898 only partners with certified providers whose RNG and RTP figures are independently audited.
Bonuses & Promotions 4 questions
What welcome bonus does l898 offer to new players?
l898 offers a welcome bonus to newly registered players on their first qualifying deposit. Bonus terms — including the percentage match, maximum bonus amount in BDT, and eligible games — are published on the Promotions page of the platform. All welcome bonuses are subject to wagering requirements that must be met before a bonus-derived balance can be withdrawn.
What are the wagering requirements on l898 bonuses?
Wagering requirements on l898 bonuses specify how many times you must bet the bonus amount (or bonus plus deposit, depending on the specific offer) before the resulting balance becomes withdrawable. Specific wagering multipliers, eligible game contributions, and time limits are detailed in the individual bonus terms available in your l898 account under the Promotions section.
Does l898 offer a loyalty or VIP programme?
Yes. l898 operates a tiered loyalty programme that rewards consistent play with points redeemable for bonus credits, free spins, and exclusive promotions. Higher-tier VIP members receive dedicated account management, faster withdrawal processing, higher deposit and withdrawal limits, and access to invitation-only tournaments and seasonal events.
Can I use a bonus on cricket betting at l898?
Whether sports betting markets — including cricket — qualify for bonus wagering depends on the specific promotion. Some l898 bonuses are sports-inclusive, while others are restricted to casino games or slots. Always read the individual bonus terms carefully before claiming an offer to confirm which game categories count towards wagering requirements.
Safety & Responsible Gaming 5 questions
Is l898 legal to use in Bangladesh?
l898 operates as an offshore online platform. Users in Bangladesh are solely responsible for understanding and complying with their local laws regarding online gambling. l898 does not provide legal advice. If you are unsure about the legal status of online gambling in your jurisdiction, we recommend consulting a qualified legal professional before registering.
How does l898 protect my personal and financial data?
l898 uses 128-bit SSL encryption across all data transmissions between your device and our servers. Personal and financial information is stored on secure, access-controlled servers and is never shared with unauthorised third parties. l898 also enforces two-factor authentication options and regular security audits to maintain platform integrity.
What is the minimum age to play on l898?
The minimum age to register and play on l898 is 21 years old. This policy is strictly enforced for all players regardless of location. l898 conducts age verification checks as part of the KYC process, and any account found to belong to a person under 21 will be closed immediately with any balance returned.
How do I self-exclude from l898 if gambling becomes a problem?
To self-exclude, contact l898 support at [email protected] with the subject line "Self-Exclusion Request" and specify your desired exclusion period — options range from 6 months up to a permanent lifetime ban. Self-exclusion takes effect within one business hour of your request being received. During the exclusion period, all marketing communications are suspended and your account cannot be used for real-money play.
What responsible gaming tools are available on l898?
l898 provides a full suite of responsible gaming tools accessible directly from your account settings, including deposit limits (daily, weekly, monthly), loss limits, session time limits, reality check alerts, time-out periods (24 hours to 30 days), and self-exclusion. All limit reductions and time-out activations take effect immediately. For a full explanation of each tool, visit our Responsible Gaming page.
Still looking for answers? If your question is not covered above, our support team is available 24 hours a day, 7 days a week — including Eid, Pohela Boishakh, and all national holidays. Reach us at [email protected] with an average live chat response time of 2–5 minutes and email response within 2–4 hours.
Ready to Play at l898?
Now that your questions are answered, explore everything l898 has to offer — from BPL cricket betting and live casino tables to hundreds of slots and exclusive promotions. 21+ only. Gamble responsibly.